Thank You For Updating Your Inquiry Form

Your Paragraph text goes Lorem ipsum dolor sit amet, consectetur adipisicing elit. Autem dolore, alias, numquam enim ab voluptate id quam harum ducimus cupiditate similique quisquam et deserunt, recusandae. here

Back To Inquiry Form

Thank you for calling ____________. This is _________ speaking, how can I help you today?

Could I please take your name...?

Full Name

May I take your phone number in case we get disconnected?

Phone *

Great _______________ well let me be the first to welcome you to our center! So what encouraged you to call today?

Reason for phone inquiry

Well you definitely made the right decision calling us today. Then repeat back what they've said.

Can I just check how you heard about us?

How Did They Hear About Us?

If a referral, who was it?

Child's Details

Could I please take down some information about your child to ensure we have the availability you're looking for?

Child's Name

Child's Date of Birth

Child's Age

Are you looking for full time? If not, add the number of days here.

Potential Start Dates & Days Required

Ok great. Please can you hold the line whilst I check our availability.

Tour Details

Okay, yes, we've got limited availability. I would hate for any places to be filled before you come in. Let's schedule a tour for you. Is there anyone else that you'd like to bring along with you to look around the center that is involved in the decision making process?

Who will be coming to the tour and what is their relationship?

Okay, so I've got the following times available: _____________ or _____________. Which one of this works for you?

Tour DATE

Tour TIME

Contact Details

If they DO schedule a tour

Okay great. I've got that booked in for you. In the meantime, I'd love to send you out one of our Parent Packs. It's packed full of information about the center and there's a little treat in there for you.

If they DON'T schedule a tour

Since you're not ready to schedule a showaround today, I'd love to send you out one of our Parent Packs. It's packed full of information about the center and there's a little treat in there for you.

May I take your address so I can get it sent straight out in the post?

Address

City

Postal code

May I also take down your email so I can send you some useful parent information?

One of our team will call you in 3 days to be sure you received this package and personally answer any of your questions. Is ___*read mobile number*___ the best number to reach you at?

Thank you once again _____________, it was lovely talking to you today and we look forward to seeing you and _____________ at _____________.

Our tours are in high demand. If for any reason you can't attend and you need to rearrange, would please promise to call ___*read our number*___ so that we offer that time to someone else on the waiting list?

[wait for their reply]

Is there anything else I can help you with today before I go back to having fun with the children?

Ok, great. We look forward to seeing you soon. Have a great day!

Team Use

Time of Inquiry

Team Member taking inquiry

Extra Notes on Phone Inquiry